Safety

Shop safely on BUYSTIX

BUYSTIX holds your money safely until your order arrives, but a few habits of your own make that protection even stronger. These eight rules cover almost every scam aimed at social commerce buyers.

1. 1Never pay outside BUYSTIXIf a vendor asks you to pay by direct transfer, walk away from that deal. Outside BUYSTIX there is no escrow holding your money, and no dispute process to get it back.
2. 2Keep every agreement in the chatYour chat is the record of the deal. Prices, photos, and delivery promises belong in the chat. If it is not in the chat, it is hard to prove later, and disputes are judged on chat evidence.
3. 3Study the photos before you payThe buyer photo is the locked expectation of what you are paying for, and the vendor commitment photo sits beside it. Compare both before you pay. If they do not match, say so before money moves.
4. 4Check the vendor before you trust themLook for the Verified badge on the vendor identity card, and open the vendor page from their pay link. A real BUYSTIX vendor page shows their rating and history.
5. 5Confirm receipt only when the order truly arrivedYou have 24 hours after delivery to confirm. If the order has not arrived or is wrong, report the problem instead of confirming. Confirming releases the money to the vendor.
6. 6Never share codes, passwords, or ID photos in chatBUYSTIX staff never ask for your password or login code, and staff never message you inside a deal chat. Anyone asking is not us.
7. 7Slow down when a deal feels rushedPressure is a classic scam tactic: fake urgency, disappearing stock, prices far below everyone else. A real deal waits for you to check it properly.
8. 8If anything goes wrong, report it from the orderUse Report a Problem on your order page. Your payment stays locked while the issue is resolved, and disputes end in one of two outcomes: release or refund.