Support
How can we help?
Answers first, and a real person when answers are not enough. Your money stays locked until you confirm your order arrived, and support is here when anything about that feels off.
For buyers
Your payment stays locked until you confirm your order arrived safely. The vendor only gets paid after you confirm, never before.
For vendors
Verification lives in the app for now. Open Verification from the menu there and complete the 3 steps: your identity details, a government ID photo, and a selfie. Our team reviews it, usually within 24 hours.
Still stuck?
Message the BUYSTIX support team and a real person will reply to your ticket.
Support here is reactive: you open a ticket, and we reply to it. Staff never message you inside your deal chats.